Free pickup & delivery within 3 km (min. 5 kg)Every day, 07:00 – 19:004.9 on Google
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Help & support

How can we help?

Quick answers about pickup, pricing, washing care and payment.

The essentials

What services do you offer?

Regular wash (per kg), same-day express (per kg), villa linen (per piece), and shoes wash. Every kg service includes wash, dry, iron and fold.

Do you wash my clothes with other customers’ clothes?

No. We follow a one machine, one customer policy, so your laundry is always washed separately.

What are your opening hours?

Every day, 07:00 – 19:00, including weekends and most holidays.

Pickup & delivery

Is pickup free?

Yes, within 3 km of our shop for orders of 5 kg or more. Below 5 kg we count the order as 5 kg.

Which areas do you cover?

Our free radius covers Canggu, Berawa, Tibubeneng, Batu Bolong, Echo Beach and Pererenan. Further away? Send us your location on WhatsApp for a delivery quote.

Do I need to be home for pickup?

Not at all. Leave your bag with villa staff, security, or reception and let us know on WhatsApp.

Washing & care

Should I separate my laundry?

Sorting whites, darks and delicates into separate bags helps. Always empty pockets of sand, coins and lip balm.

What about luxury or delicate items?

Please inform our staff about luxury or special garments, such as designer pieces, prints, or colours that may fade. Separate handling is recommended.

Can you remove every stain?

We treat stains you point out before washing, but results depend on the stain and fabric, so removal cannot be guaranteed.

Payment & pricing

How much is it?

Regular Rp12.000/kg, express Rp20.000/kg, linen from Rp4.000 per piece. See the Prices page for the full list.

Is there a minimum order?

Yes, 2 kg for regular and express orders.

How can I pay?

Visa and Mastercard (including international cards), contactless tap, or cash. Villa partners can be billed monthly.

Didn’t find your answer?

Our team is happy to help on WhatsApp.

Chat with usEvery day, 07:00 – 19:00